Dealership Reviews

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I want to express my thanks and how extremely satisfied we are with the integrity and high quality of service and customer focus with your department. Always a pleasure to visit Open Road Lexus!
I found Jason Larocque's services to be exceptional when I came to service my Lexus car yesterday.
Thank you for your exceptional service. You have made our visit and purchase a happy and satisfying experience.
I continue to have my expectations exceeded by you and OpenRoad Port Moody. Thank you for everything you have done. I look forward to purchasing our next car from you.
I am writing to ask that Cameron in your Service Department be recognized for going above and beyond to help me rectify a problem with my Lexus that has been ongoing since my purchase. Every experience I have ever had with him has been nothing short of fantastic. You have quite a team member there!
This is a long overdue "thank you" to you and your fabulous team. We are so very impressed with your consistently "top notch" service since 2005. Owning a Lexus has been a "worry free" experience. Our SC430 still drives like a new car after all these years. No doubt it has a lot to do with proper service and in a timely fashion. Thank you for working so hard to make sure that we drive away happy. I look forward to seeing you and your team in our next service. With great appreciation.
I just wanted to let you know how much I appreciated the wonderful service and the even better treatment from the staff in your service department.  I had an unfortunate situation with my vehicle and your staff treated me with care and understanding. Jason at the service desk was fabulous and John very honest and sincere with me about my options. I always feel at ease when I’m at OpenRoad Lexus as I know I will be treated well and fairly. I also benefit from the best service possible for my vehicle! The staff should be recognized for how great they handled my situation. I truly appreciate all that they’ve done for me. Thanks!
The Lexus factory-level quality PLUS your personal dealer-level attention to detail and service follow-through is why I will be buying my 4th Lexus (in 11 years) from Open Road Lexus! Thanks again!
I recently bought a Lexus car from your dealership. I found Bruce MacFarlane to be very professional and knowledgeable about Lexus cars. He was very patient with me and not aggressive at all and answered many of my questions by email and phone calls. I am recommending him to several of my business and social friends. Karim E.
Cameron Ma: Just a big thanks for your excellence in service. You and your staff have a way of making the drive worth it for me. Just want you to know that I appreciate your kindness and the extra ‘mile’ that you seem to always courteously extend to me. Anne M.